Douglasville-Douglas County Water and Sewer Authority

"Award-Winning Service
For Our Local Community"

8763 Hospital Drive, Douglasville, Georgia 30134       P.O. Box 1157, Douglasville, Georgia 30133          (770) 949-7617    7:30 A.M. - 5:30 P.M. Monday - Friday

Water Quality Importance


To ensure that tap water is safe to drink, the U.S. Environmental Protection Agency (“EPA”) prescribes regulations that limit the amount of certain contaminants in water provided by public utility systems. Our annual report to the EPA is made available to each of our 40,000+ customers. In May or June of each year, WSA releases a four page report entitled “annual report on drinking water quality” which can be read digitally on our website or you may request a hard copy by calling (770) 920-3850.

The report is sometimes referred to as a Consumer Confidence Report or “CCR” or Water Quality Report. The information contained in the report not only lists the contaminants found in the water, but provides articles about such news-making topics as testing for pharmaceuticals in the water supply and helpful-hint articles such as ways you can prevent backups in your own lines.

WSA tests your drinking water continuously 24 hours a day, 7 days a week and has been supplying Douglas County with the highest quality drinking water possible since 1986 and has never had a water quality violation in its history. Your drinking water is drawn from the Dog River Reservoir, and over the past 24 years has received multitudes of awards, thus the motto “Award Winning Service for Our Local Community.”

WSA seldom experiences catastrophes in its water treatment process in a magnitude which require immediate public notification. In fact, prior to the flood on September 21, 2009, the last catastrophe was in October of 1995 when Hurricane Opal came through. Because it is extremely important to WSA to notify all customers of drinking water quality concerns immediately, in 2007 we contracted with CodeRED, a mass emergency telephone notification system. The first time it was used was the morning of the 2009 flood. We were able to notify our customers before most of them had time to get up and make a pot of coffee.