Douglasville-Douglas County Water and Sewer Authority

"Award-Winning Service
For Our Local Community"

8763 Hospital Drive, Douglasville, Georgia 30134       P.O. Box 1157, Douglasville, Georgia 30133          (770) 949-7617    7:30 A.M. - 5:30 P.M. Monday - Friday

Contact Us


We welcome your questions and concerns, and offer a number of ways for you to communicate with us either in person, electronically, or by phone. Our switchboard is open Monday through Friday from 7:30 a.m. until 5:30 p.m. to take your calls.

Customer Service representatives are always available during working hours, Monday through Friday, to assist you. If your questions involve another area of WSA expertise other than Customer Service, the representative will always direct you to the employees who will be able help you.


Business Hours: Drive thru teller:
Night deposit:
Drop Box deposit:
Inside service:
7:30a.m. – 5:30p.m.
always available
always available
7:30a.m. – 5:30p.m.
Address: Business: 8763 Hospital Drive
Douglasville, Georgia 30134
Map to WSA
Mailing: P.O. Box 1157
Douglasville, Georgia 30133
Phone Nos.: Main No.:
Fax No.:
After hrs. Emergency:
Customer Svc:

Meetings of the Board of Directors:

Our  Board of Directors   meets the second and fourth Tuesdays of each month and holds open work sessions on the last Monday of each month. All regularly scheduled Board meetings are held at 5:30 p.m. in the Community Room of the Administrative Building on Hospital Drive and are open to the public.  You are always welcome to attend.  If you would like to address the Board about a particular concern of yours, please plan to arrive 20 minutes early.  To ensure the meetings are run as efficiently and as smoothly as possible, a meeting procedure is followed. Please Click Here to review the procedure before you arrive so you’ll be prepared. If you have any questions about this procedure, please call (770) 949-7617.