Douglasville-Douglas County Water and Sewer Authority

"Award-Winning Service
For Our Local Community"

8763 Hospital Drive, Douglasville, Georgia 30134       P.O. Box 1157, Douglasville, Georgia 30133          (770) 949-7617    7:30 A.M. - 5:30 P.M. Monday - Friday
Jan 162018

Due to the inclement winter weather, WSA will be closed on Wednesday, January 17th, 2018. We will re-open on Thursday, January 18th at noon. If you have an emergency during this time, please call our 24/7 dispatch office at 770-942-6633. As a precaution for you home, please make sure you have properly prepared the pipes in your home for freezing temperatures!

Dec 132017

Each year, the Douglasville-Douglas County Water and Sewer Authority (WSA) chooses a local non-profit organization to be the beneficiary of funds raised through “Jeans for a Cause.” WSA employees pay $5.00 to wear jeans on Fridays throughout the year. At the end of the year, all the money raised is given to the non-profit to help them fund programs and initiatives within the Douglas County community. 2017’s funds were given to support Beyond the Front Porch, a group that provides fun and educational field trips to low income families.

Pictured above are Vonda Thorpe and Kascia Lipford from Beyond the Front Porch receiving their check from WSA Executive Director Gil Shearouse. The 2018 beneficiary of “Jeans for a Cause” will be West Georgia Elves, a local group that provides support for families with children that have serious illnesses.

Nov 202017

As of November 18th, 2017, the Dog River Recreational Complex has closed for the season. Season pass holders will still be able to use the complex during winter months and will receive a letter with information regarding their access soon. We would like to thank all of our Douglas County citizens who spent time fishing, picnicking, or just enjoying the scenery in 2017 and look forward to opening up full time once again in March of 2018.

Sep 152017

Due to the significant increase in rainfall events, the Georgia Environmental Protection Division (EPD) has released Douglas County from the Level 2 Drought designation. This release removes all outdoor watering restrictions that local residents and businesses have been under since November of 2016. Douglas County will remain in a Level 1 Drought designation until further notice from the EPD.

The Douglasville-Douglas County Water and Sewer Authority would like to thank the community for their dedication to conserving water and adhering to the outdoor watering restrictions while they were in place. While the drought continues to wane, please keep practicing the principles of responsible water stewardship and conservation. To reduce your water footprint, check out these quick links:

Aug 212017

Beginning September 1st, WSA will only be processing debit/credit card or e-check payments from our automated phone line or website. This change is being implemented to increase financial security during bill pay and decrease wait times to reach a customer service representative.

To pay by phone, please call our automated phone line at 855-282-8110. You will need your account number listed on your billing statement. Enter the account number as it appears with no dash. For internet payments, you will need to register your online account with the account number on your billing statement if you have not already done so. More information about these payment methods can be found in our Payment FAQ’s section.

Thank you for your cooperation during this transition. Please contact us at (770) 949-7617 if you have any questions.